Accessibility and Safety

Commited to making travel in the North East safe, inclusive and well supported across all forms of transport.

  • Many buses in Tyne & Wear are low-floor, with powered or manual ramps and dedicated wheelchair spaces to make boarding easier.
  • Bus drivers are required to assist disabled passengers under Government regulations.
  • The bus network has received the Autism Friendly Award for work supporting people with autism when they travel.
  • CCTV and dedicated security teams make passengers feel safe and secure.
See more bus safety
  • Many buses in Tyne & Wear are low-floor, with powered or manual ramps and dedicated wheelchair spaces to make boarding easier.
  • Bus drivers are required to assist disabled passengers under Government regulations.
  • The bus network has received the Autism Friendly Award for work supporting people with autism when they travel.
  • CCTV and dedicated security teams make passengers feel safe and secure.
  • Many buses in Tyne & Wear are low-floor, with powered or manual ramps and dedicated wheelchair spaces to make boarding easier.
  • Bus drivers are required to assist disabled passengers under Government regulations.
  • The bus network has received the Autism Friendly Award for work supporting people with autism when they travel.
  • CCTV and dedicated security teams make passengers feel safe and secure.
  • Many buses in Tyne & Wear are low-floor, with powered or manual ramps and dedicated wheelchair spaces to make boarding easier.
  • Bus drivers are required to assist disabled passengers under Government regulations.
  • The bus network has received the Autism Friendly Award for work supporting people with autism when they travel.
  • CCTV and dedicated security teams make passengers feel safe and secure.

Support for confident travel

If you have difficulty using public transport due to age, disability, illness, or lack of confidence, the Bridge Card can help.

  • The card lets bus, Metro, and ferry staff know you may need extra support while travelling.
  • No registration is required. Simply carry the card and show it to staff when needed.
  • Please note that the card does not provide concessionary or discounted fares.

Have questions about accessibility or safety?

Contact your travel operator to ensure a safe and seamless journey.

If you have difficulty using public transport due to age, disability, illness, or lack of confidence, the Bridge Card can help.

  • The card lets bus, Metro, and ferry staff know you may need extra support while travelling.
  • No registration is required. Simply carry the card and show it to staff when needed.
  • Please note that the card does not provide concessionary or discounted fares.

If you have difficulty using public transport due to age, disability, illness, or lack of confidence, the Bridge Card can help.

  • The card lets bus, Metro, and ferry staff know you may need extra support while travelling.
  • No registration is required. Simply carry the card and show it to staff when needed.
  • Please note that the card does not provide concessionary or discounted fares.

If you have difficulty using public transport due to age, disability, illness, or lack of confidence, the Bridge Card can help.

  • The card lets bus, Metro, and ferry staff know you may need extra support while travelling.
  • No registration is required. Simply carry the card and show it to staff when needed.
  • Please note that the card does not provide concessionary or discounted fares.

If you have difficulty using public transport due to age, disability, illness, or lack of confidence, the Bridge Card can help.

  • The card lets bus, Metro, and ferry staff know you may need extra support while travelling.
  • No registration is required. Simply carry the card and show it to staff when needed.
  • Please note that the card does not provide concessionary or discounted fares.
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