Get in touch

Got a query, complaint or compliment? Want to report lost property or claim a refund? Use the options shown below to select the type of query you have and then select the relevant mode of transport.

What would you like to contact us about?

Choose from one of the options below

Complaints about Metro

Find out what information we need, how to contact us, our complaints procedure and details of the Rail Ombudsman here.
How to make a complaint
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Planner

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Timetables

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Departures

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Updates