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Bus service consultations

Proposed changes to selected bus services will appear here. Click on the bus service numbers to find out more, and see how to provide your feedback.

Tyne and Wear bus service consultations

Most bus services in Tyne and Wear are run commercially by private bus companies. Services which are not profitable, but which still serve an important social need, are then paid for by Nexus.

We regularly review all the local bus services that we pay for to ensure that they continue to provide value for money and meet the needs of the communities they serve.

Our proposals aim to increase accessibility and improve punctuality.

Here are the current bus service consultations that are or have been open for public feedback:

Newcastle service 18

Nexus is seeking feedback on proposed changes to service 18. Our proposals aim to increase accessibility and improve punctuality.

Overview of the Proposal

Most bus services in Tyne & Wear are run commercially by private bus companies. Services which are not profitable, but which still serve an important social need are then paid for by Nexus. We regularly review all the local bus services that we pay for to ensure that they continue to provide value for money and meet the needs of the communities they serve.

Earlier this year we identified some punctuality issues with service 18. In response, we introduced some route and timetable changes which significantly improved on-time running during Monday – Saturday. However, performance of the Sunday timetable has remained below the standard we would expect. To fix this we are now proposing the following changes:

Revised route

We are proposing to add an extra bus to service 18 during Sunday daytime hours. This would allow buses to follow the standard Monday – Saturday daytime route between Walker (Titan Road) – Four Lane Ends. The additional bus would enable a little extra time for each journey as well as longer breaks between trips, meaning late running buses have a much better chance of getting back on time.

The additional resource would also enable Sunday daytime trips on service 18 to serve St Peters Basin and Stoneleigh Avenue in Longbenton, providing residents in both areas with improved accessibility.

Have your say

We would like to hear your views on the proposed changes before any final decisions are made.

Please send your comments using one of the following methods.

Email: commercialteamenquiries@nexus.org.uk
Post: 18 Consultation, Nexus, The Spark, Newcastle Helix, St James Boulevard, Newcastle upon Tyne, NE4 5DE
Phone: 0191 20 20 747 (Monday to Friday, 9am-5pm)

All feedback received before 5pm on Thursday 24 December 2026 will be considered before any changes are introduced. Subject to feedback received, changes would then be introduced with effect from Sunday 21 March 2027.

Click here to see the proposed changes on a map

Click here to see the proposed timetable

Click here to see the Equality Impact Assessment

Click here to see the text above in a pdf

Newcastle services 32/32A

Nexus is seeking feedback on proposed changes to services 32/32a. Our plans aim to improve punctuality with some associated improvements to the range of destinations served.

Overview of the Proposal

Within our recent review we identified that services 32/32a have not been running on time as often as they should. To fix this we are proposing the following changes:

Revised timetable

We plan to introduce a new timetable which has been designed to offer a more punctual service. Delivery of our proposed new timetable will require an extra bus to be funded for these routes. Adding resource enables extra time for each journey, plus longer breaks between trips, meaning late running buses have a much better chance of getting back on time.

If you live in Kenton or Montagu Estate, the departure times for some of your regular trips may have changed by up to 30 minutes.

Revised routes

With more buses we are also able to extend the service to/from Regent Centre, improving access to employment, retail and on-ward travel opportunities. Buses would continue to run as now between Walker – Kenton Bar. Service 32 would then serve Kenton and service 32a would serve Montagu Estate. Both routes would then join up on Kenton Lane and run to and from Regent Centre via Kenton Road, Wansbeck Road, Broadway West and Great North Road. This extension would provide residents on Broadway West with a regular bus service.

Sunday daytime trips would continue as now – with all trips running as service 32A and following an anticlockwise loop serving Montagu Estate and Kenton.